Case Study: Arlington County

How Arlington County Gains New Perspectives on Candidates With Spark Hire Video Interviews

About Arlington County

Arlington County is an exciting, innovative local government located in Northern Virginia. The County includes over 3,700 employees working in areas such as public safety, parks and recreation, arts and tourism, finance and technology. We offer an exciting array of employment opportunities that allow for career growth and advancement.

Goals for Video Interviewing

When the hiring team at Arlington County was having difficulties getting good candidates into their interviews, they looked for a way to change their hiring process. The team uses video interviews to avoid bad in-person interviews, improve their screening efficiency, and speed up the hiring process.

Q&A with Recruitment and Staffing Team Lead, Lorie Moore

Q:

What inspired you to look into video interviewing?

A:

We felt video interviewing would allow us to hire new employees faster. We also wanted a screening method that allowed applicants and hiring managers to complete and then review interviews on their own timelines.

Q:

Did Spark Hire replace a similar tool or is this the first time your team is using video interviewing?

A:

Spark Hire is the first video interviewing tool we’ve used, and it replaced our telephone interview.

Q:

What criteria did you have in mind for a video interviewing solution?

A:

We wanted something that was easy for our applicants to use. Our hope was to engage candidates and lessen the barriers to application.

Q:

Describe your selection process and what you found most attractive about Spark Hire when signing up.

A:

When we saw a demonstration of the Spark Hire platform, there was an immediate sense of flexibility and support that stood out.

Q:

What was getting started with Spark Hire like?

A:

It was super easy and the Spark Hire Team provides great support.

Q:

What are some of the results you’ve seen with Spark Hire?

A:

In the past year, we have used the platform for 35+ positions and hundreds of candidates completed interviews. Using Spark Hire, we get better insight into how candidates conduct themselves before bringing them into the office. My colleagues review interviews faster, learn more about candidates, and bring the best candidates in for in-person interviews faster with video interviews.

Q:

What was your team’s hiring process prior to using Spark Hire?

A:

We used to start with a telephone interview, then progress to an in-person interview.

Q:

How does video interviewing fit into your hiring process?

A:

Video interviewing replaced our phone screens.

Q:

How do you get your team members to buy in to video interviewing?

A:

I sold video interviewing to a few colleagues and then they helped sell it to others. Spark Hire became more popular around the office as the hiring managers saw the benefits. It provides another perspective to paper applications.

Q:

What is the biggest impact that video interviewing has on your hiring process?

A:

It has decreased our time to hire.

Q:

What was your aha moment – the moment you knew you loved Spark Hire?

A:

As soon as we saw the product, we knew it would easily replace the telephone interview and provide another perspective on candidates as it gives more insight than just paper applications.

Q:

Why should other Government Administrations look into video interviewing?

A:

It is easy to use, faster than telephone interviews and other initial screens. Spark Hire provides useful information into candidates’ levels of experience.

Q:

What is your favorite aspect of video interviewing?

A:

The results! Getting to see candidates from another perspective earlier in the hiring process on a platform that is easy to use saves us so much time.

Q:

What are some things you love about Spark Hire?

A:

The platform is incredibly easy to use.

Q:

What are three words that describe your experience working with Spark Hire?

A:

Ease of use, great support, quicker results.

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