Empower Federal Credit Union is a full-service financial institution with offices throughout central New York State.
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Empower Federal Credit Union is a full-service financial institution that provides savings, loan, and transaction services to members in Central New York, and in eight counties in New York State.
Empower Federal Credit Union wanted to reduce their time to hire with a more streamlined and consistent hiring approach. Additionally, they needed to gain better candidate insight earlier in the process to make more informed hiring decisions and reduce turnover.
We were looking to streamline our process and reduce our time to fill, as well as turnover, by making better, more informed hiring decisions.
Spark Hire is the first video interviewing tool that our team leveraged. The one-way video interviews replaced our phone screens.
We needed the solution to be intuitive and user-friendly for all parties, as well as affordable.
We’d heard wonderful things from existing customers about Spark Hire’s ease of use, as well as the cost compared to other tools out there. When we started researching the platform for ourselves we loved the amount of customization as well as the number of resources available to our hiring managers and candidates. We were excited about the prospect of enhancing our hiring process.
It was so easy! Learning to navigate Spark Hire was a breeze with the help of the Customer Support team.
Spark Hire has allowed us to reach more candidates and speed up our hiring process. I hire for 29 locations, so it allows me the opportunity to share interviews with various managers across the state, saving time for both candidates and the hiring team. We have seen a decrease in turnover since we began leveraging this tool years ago. I love that Spark Hire is working, even when I am not in the office!
Prior to using Spark Hire, I would review applications and select a handful of candidates to phone screen. This involved a great deal of phone tag as you can imagine. From there, I would determine who to schedule for in-person interviews. With the addition of Spark Hire, I can screen many more candidates, eliminate phone tag, and collaborate with our hiring managers.
We shared the benefits of video interviewing, from saving time to making better hiring decisions and ultimately decreasing turnover. Our team loves it!
I was sold during the demo when I saw Spark Hire in action. I could not wait to utilize it! I have continued to love Spark Hire over time due to the positive impact it has had on our hiring process. Overall, our candidates love it too! They are able to complete their interviews on their own time and showcase their personalities and skill sets better than a phone screen ever could.
It will save you so much time and will ultimately yield better hires!
Convenient, efficient, and insightful!