Fidelity & Guaranty Life helps middle-income Americans prepare for retirement with fixed annuity and life insurance products.
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For nearly 60 years, Fidelity & Guaranty Life has helped middle-income Americans prepare for retirement. They offer fixed annuity and life insurance products across the U.S. They partner with an established network of independent marketing organizations to distribute these products through independent agents. With 700,000 policyholders counting on the features their annuity and life insurance products offer, they constantly push innovation. They design their products and services to meet their clients changing needs, helping them understand options and feel confident as they protect their family and future retirement.
Fidelity & Guaranty Life intended to avoid bad in-person interviews, improve their screening efficiency and long-distance recruiting.
Phone interviews are very time consuming for our managers and only one interviewer has the opportunity to experience it for themselves. Many of our candidates are in different locations and we had to pay for their travel expenses before seeing if they were truly a good fit. A thorough screening and interviewing process would save our organization time and money.
We wanted a platform that was easy to use, reliable, had the ability to share video interviews across the interview team, and customizable.
We often did phone interviews with multiple candidates and it was exciting to see if we could reduce the amount of time HR and hiring managers were spending on the phone while getting a better look at all of our candidates.
It was pretty easy to get set up and to begin using.
We estimate it takes approximately 5 minutes to review a video interview compared to 30 minutes per phone screen. As a result, we have saved countless hours and thousands of dollars by using video interviewing. Plus the quality of insights about each candidate we are able to get from video interviews is priceless.
We begin by reviewing resumes, then screen candidates on the phone, and finally bring in candidates for face-to-face interviews.
Video interviews have completely replaced our phone screens.
It has been pretty easy. When presenting Spark Hire to team members, we stress how convenient it is. When we show them a completed interview, the benefits are pretty self-explanatory.
The time we’ve saved by getting rid of phone screens. Video interviewing has allowed us to cast a wider net over our candidate pool. In the same amount of time, we can ask 10 people to complete a video, where we would have only had time interview 3 or 4 by phone.
The first time we made a great hire from their video interview.
Video interviewing is very useful! We have been able to bring in the best candidates for face to face interviews, leading to better hires, in a lot less time.
I like that I can view the videos on my phone at any time with the mobile app. I also like the email notifications because it allows me to check Spark Hire only when there are new interviews to review.
How convenient it is and the amount of time we save. Also, video interviewing is usually a new experience for a lot of candidates, so it promotes our hiring brand as cutting edge.
Innovative, Convenient, and Easy to Use!