Case Study: Amazon Delivery Service Partner

How One Amazon Delivery Service Partner Got Started with Video Interviews in Minutes

Goals for Video Interviewing

The organization’s goal was to avoid delays and missed opportunities during the interview process due to scheduling conflicts. They also wanted to accommodate candidates’ schedules that didn’t allow for interviews during regular business hours.

Q&A

Q:

What inspired you to look into video interviewing? Were there specific challenges in your day to day were you looking to solve with video interviewing before Covid-19? Has your use of Spark Hire changed, and how?

A:

The initial reason behind video interviewing was to allow candidates whose schedules could not accommodate my regularly scheduled interview times. Before Covid-19, our use of Spark Hire was as a secondary source of interviewing. Now, it has become my primary and will probably remain this way—even after everything returns to normal.

Q:

Did Spark Hire replace a similar tool or is this the first time your team is using video interviewing?

A:

Spark Hire was my first use of video interviewing.

Q:

What criteria did you have in mind for a video interviewing solution? What made you choose Spark Hire as your video interviewing solution?

A:

To be honest, I went in without a gameplan. The online demo showed the platform was very straight-forward. I figured I would test out Spark Hire and if it worked, it worked, if not, I would simply cancel. Luckily, I found the platform to be just as easy to use as advertised, and will continue to use it moving forward.

Q:

What was getting started with Spark Hire like?

A:

Very easy. After reviewing the demo, I set up my jobs and interviews on my own.

Q:

How has Spark Hire improved your hiring metrics and process?

A:

Spark Hire improved my hiring process by helping me filter out candidates more efficiently without having to sit through the standard face-to-face interview and waste time.

Q:

What was your team’s hiring process prior to using Spark Hire?

A:

I would use a combination of recruitment, JazzHR, Calendly, in-person interviews

Q:

How do you get your team members to buy into video interviewing?

A:

Due to the flexibility of video interviewing, allowing candidates to interview from anywhere at any time, and me to review those interviews anytime and anywhere, I can be more efficient with my workday and free up time to focus on other projects. Which is something all my team members see benefits from.

Q:

What was your aha moment — the moment you knew you loved Spark Hire?

A:

When I no longer had to spend 5 hours holding back-to-back interviews and losing my voice due to the repetition of questions. Or, waste my work day waiting for interviewees to no show.

Q:

Why should other logistics companies look into video interviewing?

A:

Remote hiring with video interviews are so efficient because you no longer have to designate a person’s entire work day to face-to-face interviews. You could do it from anywhere at any time.

Q:

What are three words that describe your experience working with Spark Hire?

A:

Efficient, convenient, and straightforward

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