Wake Forest is a private, coeducational university located in Winston-Salem, North Carolina. Wake Forest offers the personal attention of a small liberal arts college, coupled with the breadth and global relevancy of a leading research institution. Their mission is to educate the whole person, graduating students who seek purpose-filled lives while building a community dedicated to serving humanity in the spirit of their motto, Pro Humanitate.
Wake Forest University was hoping to make their recruiters more efficient and save them time, while being respectful of candidates’ time and create a more consistent interview experience.
A co-worker was relocating to another city and was asked to take the Spark Hire interview for a position she was interviewing for. She brought it to the team's attention and we decided to pursue it further.
We wanted a platform that was easy for our candidates and us to use, and had a good technical support platform if candidates had trouble using the product.
The product was affordable for us and after trying it out for ourselves, it received a very positive response.
The learning curve for us was minimal. Spark Hire is very easy to figure out, and their tech support was awesome at answering any questions we had.
Time saved is definitely a huge benefit for us, as well as money saved by not bringing in candidates that were a match on paper, but not otherwise.
We would review resumes, phone screen candidates, do a Webex interview, and finally bring candidates in for on-site interviews.
Spark Hire has eliminated our need for a phone screen and Webex interview which has saved us a significant amount of time and money.
Buy-in is pretty easy for us. When we get new team members onboard, we discuss the time and cost savings along the positive, successful history we have had using it.
I would say watching the candidate interviews for the first time and realizing that we have just saved a lot of time by not having to conduct interviews with applicants that are not a match for the position.
It really is a state-of-the-art way to look at recruiting. Everything today is technology embedded, so using Spark Hire demonstrates to applicants that your university is current with today's norms.
The ease of using it. It takes a very short time to put our interview together and send it out.
Technical support for candidates or us is very responsive and resolution-oriented. I have never had a hard time getting something fixed. Staff is very friendly and super easy to work with.
Professional, pleasant, innovative.