Q&A for Hiring Pros

When evaluating video interviewing software, it’s important for you to know the answers to the most commonly asked questions during product demos.

How is this different from Skype?
View Answer
  • Live video interviews are automatically recorded.
  • Recorded interviews are surrounded by advanced collaboration tools such as ratings, comments, and sharing.
  • There is no software to download.
  • You have access to dedicated technical support specialists and Live Interview Concierge Services.
Back to question
Is this discriminatory?
View Answer
  • An EEOC opinion letter states that video is just a tool and it can’t discriminate.
  • A video interview is no different from an in-person interview with regards to documentation.
  • One-way video interviews help standardize the candidate experience.
  • Spark Hire’s Rejection Management feature lets you document and report on reasons for rejection.
Back to question
How will my candidates who aren’t tech savvy figure this out?
View Answer
  • Our platform was built to be very user-friendly with a strong emphasis on candidate experience.
  • Spark Hire has 2,000+ customers across a wide range of industries.
  • Interviews have been done by candidates applying for many different types of positions.
  • Candidates take a survey at the end of their interview to rate their experience.
  • Survey results are overwhelmingly positive.
Back to question
What if my candidates don’t have a webcam?
View Answer
Back to question
My candidates are all local. How would this be of any value to me?
View Answer
  • Video interviews will help you better choose which candidates you bring in to the office.
  • Most customers use video interviewing as a replacement for the time-consuming phone screen.
  • Get team members involved in the hiring process by collaborating around completed video interviews.
Back to question
One of our company’s requirements is to meet candidates in-person. Wouldn’t this eliminate that?
View Answer
  • Not at all. Spark Hire customers still meet their candidates in-person at some point in the interview process.
  • Video interviewing is typically used as a screening tool.
  • Video interviews enable you to evaluate candidates earlier in the process so you can invest your time and effort into the best candidates for the position.
Back to question
How many people can I share interviews with?
View Answer
  • By default, all Spark Hire plans come with 10 user seats. However, you can add more users for $5 per user per month.
  • In addition, you can share one or multiple video interviews with an unlimited number of colleagues who don’t need a user seat via the Candidate Showcase feature.
Back to question
This seems like something that would only work well for millennials and the younger generations...right?
View Answer
  • Pew Research Center revealed that nearly 75 percent of 65 to 69 year olds go online.
  • Video interviewing tech was not developed to be complex or difficult to operate.
  • Recording answers for a one-way interview is just as easy as surfing the web and shopping online.
  • Spark Hire customers interview candidates from older generations with great success.
Back to question
We don’t have a budget for this...I think?
View Answer
  • Spark Hire has the most affordable pricing plans in the industry
  • Spark Hire has no contracts and no setup fees - you’re not locked in!
  • All Spark Hire plans come with unlimited interviews.
  • Spark Hire enables you to change your plan at any time.
  • Companies of all sizes have adopted Spark Hire.
Back to question
Who do you integrate with?
View Answer
Back to question
How do I know this is going to work for us?
View Answer
  • At Spark Hire, we work with thousands of companies in various industries ranging from telecommunications, construction, retail, education, healthcare, and more and have proven to be an effective and efficient solution to their hiring needs.
  • Video interviewing is obviously great for customer-facing positions (e.g. marketing, sales, customer service, etc.).
  • Companies have also interviewed candidates for blue-collar positions, executive level openings, financial roles, and more.
Back to question
Where are my video interviews stored?
View Answer
  • All video interviews are stored in the cloud so you can securely access them from your account at any time.
  • On Spark Hire’s Annual Silver and Gold plans, you can download interviews to your own server on-demand.
Back to question
What is the candidate experience like?
View Answer
  • Candidates receive a link from you and are taken to a branded interview invitation page.
  • Candidates confirm their information for you and can even upload a resume or import their LinkedIn profile.
  • Candidates are guided through the next steps for their video interview (one-way or live).
  • Spark Hire’s personal interview coaches are on standby to assist candidates for video interviewing success.
Back to question
Can we brand the video interviewing experience?
View Answer
  • Definitely! You can customize the video interviewing experience your candidates go through.
  • Choose a color scheme, link to your social media profiles, add a company culture video, upload pictures from your office, and more.
  • Record welcome videos and video questions to make one-way video interviews more engaging for your candidates.
Back to question
How is this different from Skype?
  • Live video interviews are automatically recorded.
  • Recorded interviews are surrounded by advanced collaboration tools such as ratings, comments, and sharing.
  • There is no software to download.
  • You have access to dedicated technical support specialists and Live Interview Concierge Services.
Is this discriminatory?
  • An EEOC opinion letter states that video is just a tool and it can’t discriminate.
  • A video interview is no different from an in-person interview with regards to documentation.
  • One-way video interviews help standardize the candidate experience.
  • Spark Hire’s Rejection Management feature lets you document and report on reasons for rejection.
How will my candidates who aren’t tech savvy figure this out?
  • Our platform was built to be very user-friendly with a strong emphasis on candidate experience.
  • Spark Hire has 2,000+ customers across a wide range of industries.
  • Interviews have been done by candidates applying for many different types of positions.
  • Candidates take a survey at the end of their interview to rate their experience.
  • Survey results are overwhelmingly positive.
What if my candidates don’t have a webcam?
My candidates are all local. How would this be of any value to me?
  • Video interviews will help you better choose which candidates you bring in to the office.
  • Most customers use video interviewing as a replacement for the time-consuming phone screen.
  • Get team members involved in the hiring process by collaborating around completed video interviews.
One of our company’s requirements is to meet candidates in-person. Wouldn’t this eliminate that?
  • No at all. Spark Hire customers still meet their candidates in-person at some point in the interview process.
  • Video interviewing is typically used as a screening tool.
  • Video interviews enable you to evaluate candidates earlier in the process so you can invest your time and effort into the best candidates for the position.
How many people can I share interviews with?
  • By default, all Spark Hire plans come with 10 user seats. However, you can add more users for $5 per user per month.
  • In addition, you can share one or multiple video interviews with an unlimited number of colleagues who don’t need a user seat via the Candidate Showcase feature.
This seems like something that would only work well for millennials and the younger generations...right?
  • Pew Research Center revealed that nearly 75 percent of 65 to 69 year olds go online.
  • Video interviewing tech was not developed to be complex or difficult to operate.
  • Recording answers for a one-way interview is just as easy as surfing the web and shopping online.
  • Spark Hire customers interview candidates from older generations with great success.
We don’t have a budget for this...I think?
  • Spark Hire has the most affordable pricing plans in the industry
  • Spark Hire has no contracts and no setup fees - you’re not locked in!
  • All Spark Hire plans come with unlimited interviews.
  • Spark Hire enables you to change your plan at any time.
  • Companies of all sizes have adopted Spark Hire.
Who do you integrate with?
How do I know this is going to work for us?
  • At Spark Hire, we work with thousands of companies in various industries ranging from telecommunications, construction, retail, education, healthcare, and more and have proven to be an effective and efficient solution to their hiring needs.
  • Video interviewing is obviously great for customer-facing positions (e.g. marketing, sales, customer service, etc.).
  • Companies have also interviewed candidates for blue-collar positions, executive level openings, financial roles, and more.
Where are my video interviews stored?
  • All video interviews are stored in the cloud so you can securely access them from your account at any time.
  • On Spark Hire’s Annual Silver and Gold plans, you can download interviews to your own server on-demand.
What is the candidate experience like?
  • Candidates receive a link from you and are taken to a branded interview invitation page.
  • Candidates confirm their information for you and can even upload a resume or import their LinkedIn profile.
  • Candidates are guided through the next steps for their video interview (one-way or live).
  • Spark Hire’s personal interview coaches are on standby to assist candidates for video interviewing success.
Can we brand the video interviewing experience?
  • Definitely! You can customize the video interviewing experience your candidates go through.
  • Choose a color scheme, link to your social media profiles, add a company culture video, upload pictures from your office, and more.
  • Record welcome videos and video questions to make one-way video interviews more engaging for your candidates.

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All plans come with unlimited video interviews. No contracts. No setup fees.

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