As you aim to beat your competition and grow your staffing business with video interviewing, below is a timeline of what you can expect when working with Spark Hire.
Congratulations! You’ve decided to use Spark Hire for your video interviewing needs because of our powerful suite of features, industry-best pricing, and awesome support.
Choose a Spark Hire
To get started, you simply select one of Spark Hire’s three pricing plans. And remember, Spark Hire has the most affordable pricing structure with all plans coming with unlimited video interviews, no contracts, and no setup fees.
Account is active in
And you’re off! Your Spark Hire account is ready for immediate use.
CUSTOMER SUCCESS TEAM
sets up your branding
Our dedicated customer success team will set up the branding for your account. They’ll use your website to grab your company colors and logo.
Complete Spark Hire’s Onboarding Form so our customer success team knows exactly what you want to get out of video interviewing. It makes for an extremely relevant training session.
a training session
Schedule a live training session with a member of our customer success team. While Spark Hire is simple to use and training isn’t always necessary, we recommend taking advantage of this as you’ll learn the ins and outs of the platform along with best practices.
provided for you
Our customer success team will provide you with templates, strategies, and tips for you to achieve your video interviewing goals. In addition, you’ll get a recording of your training session and access to Spark Hire Academy.
As you begin to invite candidates to video interviews, our personal interview coaches will proactively communicate with your candidates to ensure you have a high interview conversion rate.
Doing live video interviews? With Live Interview Concierge Services, a member of Spark Hire’s tech support team will connect for a test session with you and your candidate. This ensures your webcam, microphone, and everything else is configured properly before the real interview starts.
Once you have an understanding of basic functionality on Spark Hire, you’ll start experimenting with additional features on Spark Hire. Tools like comments, ratings, and tagging will help you better manage your workflow.
for more users
Trying to get more team members involved? Get additional users to schedule a training session with our customer success team. The quicker you can get everyone to adopt video interviewing, the bigger the ROI.
Conduct a quick phone call with a member of our customer success team to see how your first month is going and discover ways to improve for month 2. This is also when we’ll help you look at different strategies or applications of video for month 2.
Now that you’ve completed a month of video interviewing, month 2 is the time to implement new strategies or improve upon the ones you found successful in month 1.
Our customer success team will be keeping a close eye on your video interviewing results. We’ll proactively come up with suggestions to optimize your video interviewing strategy.
2 MONTH MILESTONE
After two months on the platform, you should have a solid understanding of which strategies work best. Your next month should be spent scaling your efforts for more positions.
3 MONTH MILESTONE
Our goal is that by the end of 3 months, you’ll have your whole team bought in and using the platform. With Spark Hire’s team supporting you throughout your lifetime with us, you’ll be sure to reach 100% user adoption and video interviewing success.