Case Study: Intergen

How Intergen Uses Spark Hire for Campus Recruiting and International Hiring

About Intergen

Intergen delivers business outcomes using Microsoft technology, across New Zealand, Australia and North America. They work with organizations of all sizes to improve productivity, empower staff, streamline and automate business processes, and deliver comprehensive solutions.

Goals for Video Interviewing

Intergen was looking for a cost-effective and user-friendly video screening tool to assist their recruiting efforts for their graduate program. In addition, Intergen had several roles that received international candidates making it a challenge to connect with candidates in different time zones.

Q&A with Recruitment Specialist, Lauren Fayen

Q:

What are some of the results you’ve seen with Spark Hire?

A:

Spark Hire has been very useful for Intergen. Since implementing it for our graduate program, we’ve made 22 hires and saved a significant amount of time.

In addition to our graduate program, we have utilized Spark Hire successfully for our international roles in which candidates have been in different time zones from our recruiters.

Spark Hire has allowed us to pre-screen quickly and avoid delays that were traditionally caused by time zone differences.

Further, we had candidates that might have been eliminated from our hiring process because we didn’t have the resources to interview as many candidates as we do now. As a result, there are some candidates that have advanced to the Spark Hire portion of our process and we were delighted when they turned out to be a great fit. These are candidates that we would have missed in the past.

Ultimately, Spark Hire has helped us improve the quality of our shortlists and eventual hires in a much more cost-effective way.

Q:

How does video interviewing fit into your hiring process?

A:

We have implemented video interviews at different points in the process depending on the position we’re utilizing it for.

For the graduate program, we have candidates complete a one-way video interview as part of their initial application.

For BAU roles, we have candidates complete a one-way video interview after receiving their CV and cover letter.

When a candidate advances past this stage in the process, we’ll then do a live video interview or an in-person interview depending on the candidate’s location.

Q:

How do you get your team members to buy in to video interviewing?

A:

Getting buy-in at Intergen has not been a problem. Our hiring managers LOVE video interviewing and find it to be very valuable. Since all of the interviews are recorded, we can share them with hiring managers so they can review the videos and make more informed recruitment decisions with confidence.

Q:

How do you use video interviews for campus recruiting?

A:

This is where we utilize Spark Hire the most. We receive approximately 150 applications from university students regarding our graduate program within a two week application window. Using Spark Hire for screening enables us to get excellent insight into our applicants. Being able to effectively screen candidates before investing the time associated with a formal interview has resulted in huge time savings for our recruitment teams. With Spark Hire, we are able to significantly reduce our time to hire.

Q:

How does video interviewing impact your ability to connect with and hire the best talent from campuses?

A:

We find that the video interviews give us an amazing and quick view of a candidate. This allows us to be more confident in moving candidates to the next stage. Also, we’re leaving “no stone unturned” as video interviewing lets us connect with more candidates in less time than before.

Moreover, we know that video interviewing is something that is most likely new to our candidates. As an underlying benefit, we find that the candidates who complete their video interviews are more engaged, willing to get out of their comfort zone, and passionate about the position they are applying for.

Q:

What is your favorite aspect of video interviewing?

A:

Being able to get a much better read on someone by watching the way they communicate. It has made our recruitment so much easier than when we were phone screening and gives us a lot more confidence in our recruitment process.

Q:

What are some things you love about Spark Hire?

A:

Spark Hire is user-friendly for both us and our candidates. This ensures our candidates have a great experience and they feel at ease (even if it’s their first time doing a video interview.)

Also, we are a small and extremely busy recruitment team so using Spark Hire has helped us save so much time.

By integrating Spark Hire into our daily recruiting workflow, we are improving the quality of our hiring process and decisions.

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