Case Study: Spa Elite
How Spa Elite Improved Candidate Presentation to Clients With Spark Hire Video Interviews
Spa Elite is a market leading UK and international recruitment firm in the world of spa, aesthetics, beauty and more.
- Staffing and Recruiting
- 1-10 Employees
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See Spark Hire in action with one of our product experts.
About Spa Elite
Established in 2006, Spa Elite has been supporting clients and industry professionals for over 14 years in the UK and Worldwide. They are the market leader in UK & International recruitment to the world of Spa, Aesthetics, Beauty, Wellness, Leisure and Fitness. Spa Elite successfully recruits for permanent, temporary, and contract roles with a wealth of recruitment experience and industry knowledge. This enables them to offer an unrivalled service to clients and most importantly, assist candidates in achieving their career goals anywhere in the world.
Goals for Video Interviewing
The Spa Elite team wanted to streamline their candidate to client submission process, and allow consultants to review candidates quicker. They hoped their candidates would come alive more than their old process of passing along interview notes and CVs of qualified candidates.
Q&A with International Recruitment Specialist, Maddie Evans:
What inspired you to look into video interviewing? Were there specific challenges in your day to day were you looking to solve with video interviewing?
We wanted a platform that could enable us to offer a quicker requisition turnaround. We also hoped to provide more streamlined service to both candidates and clients. Ideally, we wanted something to help our clients buy in to candidates and gain a deeper understanding of who they are looking at as a person. We wanted an upgrade from just a CV when making decisions on shortlisting candidates for interviews.
Did Spark Hire replace a similar tool or is this the first time your team is using video interviewing?
This is the first platform we have used.
What criteria did you have in mind for a video interviewing solution?
Simplicity for both candidates and clients was essential for us, as well as a professional and visually appealing interface. We were also looking for a platform where clients and candidates could dial in from any type of device (computer, phone, tablet etc). Working worldwide across many different time zones, it was also important that our candidates and clients would have 24/7 support.
What made you choose Spark Hire as your video interviewing solution?
Not only did Spark Hire's services meet all of our criteria, the high level of support provided by the team was second to none right from our first sales enquiry call. The level of initial and ongoing training provided, as well as their willingness to take on any recommendations and listen to what their clients want was encouraging. Their pricing structure is also extremely competitive.
What was getting started with Spark Hire like?
Quick and easy. The first training programme made up of three sessions were well structured and informative. We were able to get up and running in no time.
How has Spark Hire improved your hiring metrics and process?
We are able to make placements quicker and easier than ever before.
What was your team’s recruiting process prior to using Spark Hire?
All candidates were interviewed by our consultants and then interview notes would be relayed upon presenting the candidates profile to the client. Now, clients hear directly from candidates through one-way video interviews.
What are three words that describe your experience working with Spark Hire?
Simple, efficient and fun!